Conflict Resolution Training
SERIMA1 now licensed to deliver the Maybo conflict resolution programme in the Republic of Ireland. Maybo is the UK’s leading conflict management specialists. Conflict resolution Training can help staff to:
- De-escalate potential violent situations
- Become more confident when confronting aggressive behaviour
- Assess a risk situation more accurately and make speedy and effective decisions.
- Develop a wider range of communication skills when confronted with challenging behaviour.
- Improve customer service.
- Better protect an organisation from litigation and compensation payments.
Who will benefit?
Parking wardens, litter wardens, fishery protection officers, bus drivers, local authority housing staff, revenue staff, prison officers, customer service staff, train and bus inspectors
Conflict Resolution Ireland
For more information on Conflict Resolution Training go to www.conflictresolution-ireland.ie
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